Privacy Policy

At Confidential PI, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you contact us, request a consultation, or use our services. This may include your name, email address, phone number, mailing address, and details about your case or investigation needs.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and pages visited. We may use cookies and similar tracking technologies to collect this information.

Investigation Information

During the course of our investigation services, we may collect and process sensitive information related to your case, including but not limited to surveillance footage, background check results, and other investigation-related materials. This information is handled with the utmost confidentiality and in accordance with applicable laws.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our investigation services
• Communicate with you about your case or consultation requests
• Respond to your inquiries and provide customer support
• Send you important notices and updates about our services
• Comply with legal obligations and protect our legal rights
• Improve our website functionality and user experience
• Detect, prevent, and address technical issues or fraudulent activity

3. Information Sharing and Disclosure

We Do Not Sell Your Information

We do not sell, trade, or rent your personal information to third parties. Your privacy and confidentiality are our top priorities.

Limited Disclosure

We may share your information only in the following limited circumstances:

• With Your Consent: When you explicitly authorize us to share your information
• Service Providers: With trusted third-party service providers who assist us in operating our business, subject to confidentiality obligations
• Legal Requirements: When required by law, court order, or legal process
• Protection of Rights: To protect our rights, property, or safety, or that of our clients or others
• Business Transfers: In connection with a merger, sale, or transfer of all or part of our business

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encrypted storage, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Investigation files and case materials are retained in accordance with professional standards and legal requirements, typically for a minimum of seven years following case completion.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Objection: Object to the processing of your personal information
• Portability: Request a copy of your information in a portable format
• Withdrawal: Withdraw consent for processing where consent is the legal basis

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new “Last Updated” date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

This Privacy Policy is effective as of February 2, 2026